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Do you have enough insurance cover?

Having insurance cover does not necessarily mean you are covered fully – benefit from our expert advice.

By Christelle van den Berg, Head of Broker Channels.


With the festive season approaching, it’s a good time to check whether your short-term insurance cover is sufficient so that you can have peace of mind if you are going away.


Having insurance cover does not necessarily mean you are covered fully
While having a short-term insurance policy is a step in the right direction to avoid unplanned expenses, it’s critical that your policy provides the right level of cover to avoid nasty surprises when things go wrong and you need to claim.


What does it mean if you are ‘underinsured’?
If you are underinsured, it means that the cover amount of your policy, ie the maximum amount that you can claim, is less than the cost of replacing or repairing the property or particular item. In other words, if you have to claim, the money that you will receive won’t be enough to cover the replacement or repair cost in full, and you will have to pay in the difference between the cover amount and the actual cost from your own pocket. And, depending on the amount you have to pay in, it could mean that you cannot repair or replace what has been damaged or lost. 
 

How to avoid being underinsured
  • Take responsibility: Having enough insurance cover starts with you. It is your responsibility to give your insurer the correct information about the items that you want to insure, including their replacement value.
  • Make sure the cover amount includes all costs involved: For your home, the cover amount should make provision for the cost of rebuilding all the structures on the property. The costs considered should be comprehensive (taking into account the construction, finishing and fittings) and should include VAT. For you home contents, it’s important to include things like your clothes – not only large items like furniture and appliances.
  • Update your policy when you upgrade your home or buy new things: This includes any renovations or additions to your home and any new items that you buy or install at your home (for example a new sound system).
  • Review your policy every year to keep track of inflation: It is critical to review your policy at least once a year to make sure that the cover amount is equal to how much it will cost you to replace the insured item today and not what you have originally paid for it.
  • Get an expert opinion: When taking out a policy for the first time or when adding new items to your policy, it’s a good idea to have a valuation done by a professional. Some items such as jewellery may require that you have a valuation certificate – check with your insurer whether any of your goods require one.



If you are going away, taking precautions before you go can help keep your home safe and give you peace of mind.

It’s always better to be well prepared rather than to have to deal with unpleasant surprises when you return home from your holiday. Here are a few tips for keeping your property safe this festive season.
 

  • Don’t advertise your absence: Don’t post your travel plans on social media – where you are going or how long you will be away for.
  • Plan your packing:
    • Pack your car and trailer when it’s quiet so that passers-by won't see that you are packing for a long trip.
    • Keep your gates and doors closed while you pack the car. Leaving your gate and front door open and your car unlocked while you pack is an open invitation to opportunistic burglars.
    • Don’t leave your packed bags in the car or trailer overnight. Rather wake up early on the morning of your departure and pack the car just before you leave.
  • Check your existing security measures:
    • Make sure that your alarm system is in good working order. Tell your service provider when you’ll be away and who will be watching your home during that time.
    • Trim any bushes or trees in your garden that may serve as hiding places for uninvited guests.
    • Consider installing motion sensor outdoor lights to help deter burglars before they can even get inside your house.
  • Get a house sitter: Have a trusted friend or family member stay at your house while you’re away or hire a house sitter so that your house isn’t vacant. They can also help look after any pets that may not be able to join you on your holiday.
  • Ask someone to check in on your property regularly. If your friend or family member can’t stay over the whole time that you’re away, you could still ask them to check in on your home and do the following so that it appears to be occupied:
    • Turn on certain lights each evening and turn them off again in the morning.
    • Clear out your post box regularly – an overflowing post box is one of the first signs of an unoccupied house.
    • Test your armed response system once a week to ensure that it is working as it should.
    • Keep an eye out for any overly curious individuals peering through the gates or over the walls in the area and report them to the local neighbourhood watch to alert other residents.

If you need to claim, beware of 'soft fraud'.
Insurance fraud costs insurance companies millions every year. To help you avoid the trap and spread the word, it’s important to have a better understanding of what it is. Soft fraud (also referred to as opportunistic fraud) is very common, and falls into two main categories:
 

  1. When policyholders exaggerate what would otherwise be a legitimate claim. For example, if there was a house burglary, they would claim for a bigger loss than what they have really suffered.
  2. When someone insures property for more than its real value, so that they can get a bigger pay out.

Your policy terms and conditions will stipulate what will happen if you are found guilty of having committed insurance fraud. Possible consequences if you or anyone claiming under your policy submits a fraudulent claim, include the entire claim being rejected, any payments already made to you in relation to a claim being recovered, or your policy being cancelled.


Having the right cover is important.
If you don’t have home and house contents insurance, or you have not reviewed your existing policy in a while, it is important to get advice about how to:
 

  • assess the value of your property and assets;
  • review the cover amount on your policy to ensure that your assets are valued at their current replacement value; and
  • draw up an inventory of assets to ensure that new items have been added and old items have been removed from your policy.


Want to know more? Here's what to do: 

  • Speak to your wealth manager if you would like to get in touch with an insurance specialist.
  • If you aren’t a client yet and want to benefit from our expert advice, call us on 0860 111 263 or click here to complete our online form.

 

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Your feedback matters

Please take a moment to give us your suggestions

Give us your suggestions.

Contact us

0800 111 263
contact@nedbankprivatewealth.co.za
Call me back

Important links

Disclaimer
Legal
FICA
FATCA/CRS
Fraud awareness
Depositor insurance

Legal notices
Client feedback
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Nedbank Private Wealth includes the following entities: Nedbank Ltd Reg No 1951/000009/06 (NCRCP16) (FSP9363) | Nedgroup Private Wealth (Pty) Ltd Reg No 1997/009637/01 (FSP828) | Nedgroup Private Wealth Stockbrokers (Pty) Ltd Reg No 1996/015589/07 (NCRCP59) (FSP50399), a member of the JSE. Please note that our calls may be recorded.

Nedbank Private Wealth includes the following entities: Nedbank Ltd Reg No 1951/000009/06 (NCRCP16) (FSP9363) | Nedgroup Private Wealth (Pty) Ltd Reg No 1997/009637/01 (FSP828) | Nedgroup Private Wealth Stockbrokers (Pty) Ltd Reg No 1996/015589/07 (NCRCP59) (FSP50399), a member of the JSE. Please note that our calls may be recorded.

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