Complaints |
Contact details: Tel no: 0800 111 263 If your complaint relates to the financial advice you have received and you are still not satisfied with the outcome, you may lodge a complaint with the FAIS Ombud. Office of the FAIS Ombud Services Providers for complaints relating to our advice: |
Complaints process |
Click here to read more about our Complaints Process. |
Ombudsman contact details |
If you believe our internal escalation process has not provided you with the appropriate resolution, you may lodge a complaint with the relevant Ombud. Office of the FAIS Ombud Services Providers for complaints relating to our advice: Tel no: +27 (0)12 762 5000
Tel no: 0860 800 900 |