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We are here to help – whatever you need.  

General support and queries

The Nedbank Private Wealth Service Suite is available 24 hours a day, seven days a week, and will provide you with the support you need to access and use our range of products and services. Whether you are an existing or potential client, we will put you in touch with the relevant specialist.

Contact details
Tel no:      0800 111 263
Email:       contact@nedbankprivatewealth.co.za

If you would prefer that we contact you, please click here to complete our 'Call me back' online form. 

Stockbroking

Online share trading
Our dedicated helpdesk staff will assist you with any share trading queries:
Tel no:      0860 003 681
Email:       onlinetrading@nedbankprivatewealth.co.za

Other stockbroking queries
Click here to access the contact details of our regional stockbroking officess.   

Become a client

Do you want to know how you can benefit from our wealth management advisory offering?

We can help you if you:

  • earn at least R2 million per year; and/or
  • have investable assets to the value of R5 million.

If you meet these criteria and want to find out more about our client offerings, please click here to complete a 'Become a client' form. 

Regional offices
Click here to access the contact details of a Nedbank Private Wealth office in a specific region. 
Compliments

We are committed to providing excellent client service and your feedback gives us a measure of how well we are doing. If you have positive feedback on any aspect of your experience with us, we would like to hear from you.

Contact details
Tel no:      0800 111 263
Email:       complimentswealthmanagement@nedbank.co.za 

Complaints

Contact details:

Tel no:    0800 111 263
Email:     complaintswealthmanagement@nedbank.co.za

If your complaint relates to the financial advice you have received and you are still not satisfied with the outcome, you may lodge a complaint with the FAIS Ombud.

Office of the FAIS Ombud Services Providers for complaints relating to our advice:
Tel no:       +27 (0)12 762 5000
Email:         info@faisombud.co.za
Website:     www.faisombud.co.za 

Complaints process
Click here to read more about our Complaints Process.
Ombudsman contact details

If you believe our internal escalation process has not provided you with the appropriate resolution, you may lodge a complaint with the relevant Ombud.

Office of the FAIS Ombud Services Providers for complaints relating to our advice:

Tel no:       +27 (0)12 762 5000
Email:         info@faisombud.co.za
Website:     www.faisombud.co.za


Ombudsman for Banking Services:

Tel no:        0860 800 900
Email:         info@obssa.co.za
Address:     34 - 36 Fricker Road, Ground Floor, Illovo, Johannesburg 

Additional Information


Your feedback matters

Please take a moment to give us your suggestions

Give us your suggestions.

Contact us

0800 111 263
contact@nedbankprivatewealth.co.za
Call me back

Important links

Disclaimer
Legal
FICA
FATCA/CRS
Fraud awareness

Interested in joining
Nedbank Private Wealth?

Become a client today

Legal notices
Client feedback
Privacy policy
LinkedIn
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Twitter
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Interested in joining
Nedbank Private Wealth?

Become a client today

Useful links & Contacts

Your feedback matters

Please take a moment to give us your suggestions

Give us your suggestions.

Contact us

0800 111 263
contact@nedbankprivatewealth.co.za
Call me back

Important links

Disclaimer
Legal
FICA
FATCA/CRS
Fraud awareness

Legal notices
Client feedback
Privacy policy
LinkedIn
Facebook
Twitter
Instagram
YouTube

Nedbank Private Wealth includes the following entities: Nedbank Ltd Reg No 1951/000009/06 (NCRCP16) (FSP9363) | Nedgroup Private Wealth (Pty) Ltd Reg No 1997/009637/01 (FSP828) | Nedgroup Private Wealth Stockbrokers (Pty) Ltd Reg No 1996/015589/07 (NCRCP59) (FSP50399), a member of the JSE. Please note that our calls may be recorded.

Nedbank Private Wealth includes the following entities: Nedbank Ltd Reg No 1951/000009/06 (NCRCP16) (FSP9363) | Nedgroup Private Wealth (Pty) Ltd Reg No 1997/009637/01 (FSP828) | Nedgroup Private Wealth Stockbrokers (Pty) Ltd Reg No 1996/015589/07 (NCRCP59) (FSP50399), a member of the JSE. Please note that our calls may be recorded.

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