Digital transformation is the big enabler through the pandemic and beyond. Herman de Kock, Executive Head for Business Banking Sales and Service at Nedbank, gives an overview of Nedbank’s enhanced digital solutions.
Global lockdowns highlighted the importance of innovative e-commerce capabilities and digital transformation.
Nedbank’s solutions for the digital era offer convenience to customers based on deep insights into their behaviour, and our enhanced digital banking solutions make it easy for businesses and their customers to transact. Let takes a closer look.
Transactional banking and payment solutions that make business a breeze.
Covid-19, lockdowns and social distancing have highlighted the need for digital banking solutions to help keep clients financially enabled and their businesses relevant in this new environment. To ensure our business clients have access to the digital solutions they need, we offer a range of digital and mobile payment solutions as part of our transactional banking package to ensure that your business can continue operating effectively. This includes progressive e-commerce solutions for online payments.
These solutions also offer innovative payment data insights to help you understand your customers’ buying patterns, know the demographics and recognise other valuable market information – all of which benefit both your business and customers. An example of a such a solution is Nedbank Enterprise, which is fully integrated into your company website, meaning your customers don't have to go to another site to pay.
Another innovation designed to support business clients is our new tap-on-phone feature on our PocketPOS app. It converts your compatible smartphone into a card-accepting device so that you can accept payments anytime, anywhere, without extra fees.
Apple users can now also benefit from contactless payments with Apple Pay.
With Apple Pay, Apple users can enjoy all the benefits of their Nedbank card on their supported iPhone, Apple Watch, iPad or Mac. Paying in-store, in-app and online has never been easier, safer or more private. It works with the devices we use daily and most credit and debit cards, including Nedbank Private Wealth Visa, Mastercard and American Express®.
Avo – the all-in-one ‘super app’ to facilitate your lifestyle needs.
One innovation we are particularly proud of is our super app, Avo. It brings customers and businesses together, matching customers’ lifestyle needs to product and service offerings through powerful artificial intelligence, safe and secure payments, and world-class security. During lockdown, we have learnt that Avo also serves as a key platform that help businesses boost their cashflow.
Offering something for everyone, Avo’s bold statement is to serve the African continent, with the first release focusing on South Africa. We do this by delivering relevant customer experiences to help South Africans find the right solutions for their needs. The highly curated platform lets individuals and businesses alike transact securely within a single platform to meet their daily needs. Users can find home services, shop online for groceries (with the option of receiving one delivery from multiple retailers), buy take-aways, tech and home appliances, or search for the next family holiday, entertainment options, security solutions and more.
The app is available on iOS, Android or PWA (progressive web application), which means users can place orders from the ever-growing catalogue seamlessly. If you bank with Nedbank, you can download the Avo app directly from the Money app.
For more about Nedbank’s business banking offering, click here.
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