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Ok. Got itNever disclose your login details to anyone. Never enter your login details on any site accessed through a link received by SMS or email.
Your login details
This includes your online banking profile details (profile number, PIN and password), your Nedbank ID and password, and your bank card details (bank card number and PIN). |
Web addresses, emails and attachments
The general rule is that you should never open an email or attachment or click on a link if you are not sure why you are receiving it or if it seems suspicious. If in doubt, call the Nedbank Private Bank Service Suite before opening anything. |
Be wary of an email or SMS asking you to click on a link or open an attachment In this type of scam fraudsters send an email or SMS prompting you to click on a link or open an attachment containing a fake bank statement, proof of payment, or a request to update your online banking profile to prevent your accounts from being blocked. The link typically takes you to a fake web page where you are requested to insert your login details, and the attachment may contain malware that enables the fraudsters to record all your keystrokes. Please don't act on these requests. |
Phone calls and SMSes
General tips for more secure banking