Rewards and benefits

Our 24-hour Service Suite can help you make the most of the rewards we offer

Our dedicated Service Suite staff is available 24 hours, 7 days a week to help you with your banking queries and lifestyle needs, including booking events, arranging a flower delivery, or redeeming rewards. The following is a few of the many rewards and benefits you can enjoy when you bank with us.

Access to an exclusive concierge services travel desk

The travel desk is available to all American Express® Platinum Card holders. The friendly travel desk staff will help you with:

Booking flights, cruises, accommodation and car rentals
Making fine-dining reservations
Organising foreign exchange for travel
Redeeming Membership Rewards

Free, unlimited access to airport lounges

Get access to the following airport lounges:

Bidvest lounges at local airports (OR Tambo, Lanseria, Cape Town, Durban, George, East London, Port Elizabeth and Bloemfontein) – simply present your Nedbank Private Wealth Credit or Cheque Card or American Express® Card. (South African issued cards only)
International lounges – simply present your Priority Pass Card (only available to American Express® Platinum Card holders)

Free enrolment in our rewards programmes

Greenbacks

Available to Nedbank Private Wealth Credit and Cheque Card holders (South African issued cards only)
Enables you to convert loyalty points into cash using the Greenbacks SHOP Card
Earn 1 GB point for every R5 you spend
Capping limits apply

American Express® Membership

Available to American Express® Platinum Card holders
Earn 1.5 Membership Rewards® (MR) points for every R5 you spend

Terms and conditions apply – contact the Service Suite team on 0860 111 263 if you have any questions.

Additional benefits

Access your wealth

	Access our client service suite 24 hours a day, seven days a week, 365 days a year.
	Enjoy a personal and close relationship with your dedicated private banker.
	Get secure and convenient access to your wealth with the Nedbank Private Wealth app

Enjoy your card rewards

South African accounts only

	Earn Greenbacks points every time you use your Nedbank Private Wealth cheque or credit card. Access your Nedbank Greenbacks points as cash.
	Get free access to Bidvest lounges at major domestic South African airports, to international lounges through Priority Pass™ and American Express®. (South African issued cards only)
	Enjoy an exclusive concierge service travel desk as an American Express Platinum Cardholder to take care of your lifestyle and travel needs. Including: Fine-dining reservations Travel arrangements (booking flights, cruises, accommodation and car rentals) Membership Rewards redemptions Foreign currency for your destination(s).
	Get free travel insurance.
	Earn Membership Rewards® every time you use your American Express Platinum Card®.